This review is for Prutch Garage Door We purchased a Genie Garage Door opening June, 2014, and had it installed by Prutch's service technician This October 2015, months later, it would no longer open or shut the garage door The warranty was one year parts and labor Being four months past the warranty, I feel a good business would have offered to give a discount on the service call or a reduction in the price of a new garage door opener Not only was that not offered, it was $for a service call if they worked on the door opener After waiting two days, the service technician did come out and told us that the circuit board was bad and that it was not covered under the manufacturer's warranty Needless to say, we were very unhappy Since then we purchased a Chamberlain from Home Depot and installed it ourselves As my husband was removing the Genie, he found broken parts that had to have been broken when Prutch's installed the door Being a local small businessman, we
This review is for Prutch Garage Door We purchased a Genie Garage Door opening June, 2014, and had it installed by Prutch's service technician This October 2015, months later, it would no longer open or shut the garage door The warranty was one year parts and labor Being four months past the warranty, I feel a good business would have offered to give a discount on the service call or a reduction in the price of a new garage door opener Not only was that not offered, it was $for a service call if they worked on the door opener After waiting two days, the service technician did come out and told us that the circuit board was bad and that it was not covered under the manufacturer's warranty Needless to say, we were very unhappy Since then we purchased a Chamberlain from Home Depot and installed it ourselves As my husband was removing the Genie, he found broken parts that had to have been broken when Prutch's installed the door Being a local small businessman, we
Fantastic and speedy service as well as competitive pricingI will use them again and would be happy to recommend a friend
The serviceman was there quicklyAll estimates were given within minutesHe was courteous, polite and knowledgeableI appreciate the customer service!