Prudential Vandemark Realty & Associates

There are two different stories here My vehicle was hit on the left side and it was pushed into a bank which is result of the damage on the right side The dent and damage on the left was not on my vehicle prior to the accident This whole situation has been a complete disaster and I am disgusted with the service brought forth by Olender's From the moment I told my adjuster about the issues I should have been contacted by Olender's to rectify the issue The paint on the left side has bubbles forming by the door handle which is absolutely disgustingThis company displayed poor customer service across the board and I will not recommend them to anyone Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted]

***,
I think at this point the only way for you to resolve these
issues is to talk directly to the *** supervisor *** *** (###-###-####)This type of back-and-forth could go
on indefinitely without a qualified 3rd party opinionMr*** is
very familiar with the vehicle and situation
Mr *** confirmed
with his office that when *** *** first reported the loss she only
reported damage to the LEFT side, *** instructed Olender’s to estimate and
repair only the LEFT side
Again, it was Mr*** that went to the Toyota dealer to
do a post-repair inspection of the vehicleMr*** confirmed that proper
repairs & refinish work was done to the LEFT side of the vehicleIt was
Mr*** that authorizes “additional” repairs to this vehicle after he was satisfied
that the repairs outlined on the original estimate were done correctly
*** @ Olender’s Body Shop

There are two different stories here.  My vehicle was hit on the left side and it was pushed into a bank which is result of the damage on the right side.  The dent and damage on the left was not on my vehicle prior to the accident.  This whole situation has been a complete disaster and I am disgusted with the service brought forth by Olender's.  From the moment I told my adjuster about the issues I should have been contacted by Olender's to rectify the issue.  The paint on the left side has bubbles forming by the door handle which is absolutely disgusting. This company displayed poor customer service across the board and I will not recommend them to anyone.  
Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]