ProTex Technologies, Inc Reviews (2)
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ProTex Technologies, Inc Rating
Address: 1101 Arrow Point Dr Ste 405, Cedar Park, Texas, United States, 78613-7741
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On August 29th we closed the sales and service portion of our business and have begun the process of closing the business altogether. We have reached out to Ms. [redacted] and our other customers to advise them of the same, and recommend they contact our central monitoring station to find another...
suitable service provider. Here is a copy of the email that was sent. A similar letter was mailed as well. "On Sep 26, 2016, at 5:16 PM, [redacted] <[email protected]> wrote:Regrettably we are having to close ProTex Technologies. Ultimately it came down to the fact that two of our financial partners decided they could not play in the same sandbox, and we were not left with enough time to replace them. Over the past several weeks we have been working with advisors on how to proceed, especially as it relates to our monitored customers. To that degree a letter will be mailed later today, but I wanted to share with you personally as well. Your alarm system is currently being monitored by [redacted] ([redacted]) http://www.[redacted].com. We have arranged for them to assist you in finding a qualified dealer to service your monitored alarm system. [redacted], Senior Vice President at UCC, will be your point of contact for this effort. He can be reached at [redacted] or [redacted].com. To ensure your system continues to be monitored please reach out to [redacted] as soon as possible. Thank you for your business and your trust. I am sorry we were not able to continue providing your alarm and monitoring service. Sincerely, [redacted]"
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]