Protector

protector incorporated Jun (days ago)This email is a follow up in re-guards to the incident that occurred on the June .The customer made a call to our shop to purchase keyless entry on his vehicle[redacted] When he proceeded to come pick his car up and to finish the payment on the job the secretary told the remaining balance on the total job ; total job being 600$ and deposit was made at 200$ for 50% of the parts that had to be ordered and the remaining balance of 400$The customer was concerned with the price , the secretary came and got the tech to talk to him and explain again the total pricecustomer proceeded to throw his credit card at me and secretary took his payment he snatched the card out of her hand and signed the receipt and went to leave the place of business and forgot his keys and snatched the keys out of her handAbout an hour or so later the grandmother of the customer called and hassled us about the amount of job , I told her I wasn't going to take the verbal abuse over the phone and explained to her that before the job was started the total was explained how much everything was going to be and there was no issue so the job was started and completed without complications