Protectera LLC

We would like to inform you that our company has investigated this case thoroughly based on the events described by the customer it seems that a third party company might have detected some viruses on customer’s computer for which they must have referred the customer to our company for complete PC
cleand antivirus installationHowever customer was never transferred to our company for further technical assistance.We deeply regret the inconvenience this has caused to the customer however We would like to inform you that customer never paid or subscribed for our servicesHence we wont be able to provide any refund for the services however as a gesture we can offer a one time free support for this customer

We would like to inform you that our company has investigated this case thoroughly based on the events described by the customer it seems that a third party company might have detected some viruses on customer’s computer for which they must have referred the customer to our company for complete PC...

clean-up and antivirus installation. However customer was never transferred to our company for further technical assistance.We deeply regret the inconvenience this has caused to the customer however We would like to inform you that customer never paid or subscribed for our services. Hence we wont be able to provide any refund for the services however as a gesture we can offer a one time free support for this customer.