DO NOT USE THESE PEOPLE! I was just shopping for quotes when these people called me [redacted] the "salesman" was very pushy and seemed put out that I wouldn't commit immediately to a contractIt wasn't until AFTER I put down a roughly $deposit that I was told that the remaining balance had to be paid in cash to the movers at either end of the moveI cancelled the service and within minutes, a man claiming to be the owner called me to find out why I wanted to cancelI told him I had planned to put this move on a credit card and felt blindsided by their demand for cash after the factHe said they'd take credit and to send an email saying that I retract the cancellation on that condition That was the last time I ever heard from them It turned out I needed to change the date of the move and when I tried to contact them to inform them, every line went to voicemailI tried ***'s cell, "I'm available anytime and we'll be in contact through the whole process" , his office line, the so-called owner's cell, the number for the lady who called to tell me she 'accidentally' charged my card twice (that one re-routed to a number with a full voicemail box) and the 24/customer service line on their websiteI tried these numbers repeatedly for three days and every time on every line I got voicemail, usually full Obviously, they were dodging my callsThe only conceivable reason I can come up with that they would dodge my calls about a scheduling change for three days is that this is a SCAM and they already had what they wanted, my $deposit I sent them an email demanding a full refund which I fully expect them to ignore and reported the whole incident to my credit card company who will be conducting an investigation I'll chalk this up to a learning experience and advise anyone reading this to just hang up on pushy salesmen and consult Revdex.com before putting a deposit on a service
DO NOT USE THESE PEOPLE! I was just shopping for quotes when these people called me [redacted] the "salesman" was very pushy and seemed put out that I wouldn't commit immediately to a contractIt wasn't until AFTER I put down a roughly $deposit that I was told that the remaining balance had to be paid in cash to the movers at either end of the moveI cancelled the service and within minutes, a man claiming to be the owner called me to find out why I wanted to cancelI told him I had planned to put this move on a credit card and felt blindsided by their demand for cash after the factHe said they'd take credit and to send an email saying that I retract the cancellation on that condition That was the last time I ever heard from them It turned out I needed to change the date of the move and when I tried to contact them to inform them, every line went to voicemailI tried ***'s cell, "I'm available anytime and we'll be in contact through the whole process" , his office line, the so-called owner's cell, the number for the lady who called to tell me she 'accidentally' charged my card twice (that one re-routed to a number with a full voicemail box) and the 24/customer service line on their websiteI tried these numbers repeatedly for three days and every time on every line I got voicemail, usually full Obviously, they were dodging my callsThe only conceivable reason I can come up with that they would dodge my calls about a scheduling change for three days is that this is a SCAM and they already had what they wanted, my $deposit I sent them an email demanding a full refund which I fully expect them to ignore and reported the whole incident to my credit card company who will be conducting an investigation I'll chalk this up to a learning experience and advise anyone reading this to just hang up on pushy salesmen and consult Revdex.com before putting a deposit on a service