From the initial quote to the actual move in, Promaster Movers was fantasticThe team reached out after I left a message to get a quote and was able to find a time to fit our moving needs The moving team then arrived in the window given and had no issues They took special care of our items and highly recommend them for any moving needs!
These guys are not real movers, they are just brokers who book your move with real moving carriers for a fee of $ (Just to find a moving carrier company on your behalf) I didn't know that these guys are brokers until I received a call from the real movers and they told me that that they received a request for my move Dealing with these guys was a terrible experience They don't care about your move once they receive their fee from the customers I called several times and sent emails to the person who booked my move and none of them were responsive and nothing was practical with what they had promised me at the time of bookingVery bad experience with my moving and it was totally a big mess-up I lost a lot of items and they delivered broken parts, missing partsOn top of it, the carrier guys charged me an additional 20% for extra volume because they sent a wrong estimate to the carrier They don't even know how to estimate the volume based on your inventory Once you pay their fees they don't even care who you are My stuff was in the warehouse for two weeks after pickup and the movers didn't pickup or deliver my apartment stuff as scheduled and It's been more than two months from the date I booked my move with these guys and I didn't receive my missing stuff as of today I don't recommend this company for any of your moving needs at all Please spend some time on the internet and find the real movers who will make your move professionally on your scheduled time
This company went above and beyond to inform me of everything to expect and how to better prepare myself for the moveAt first I thought that they were being rather tedious in explaining every detail- but on move day, if it were not for them, I would have been lost, and most likely broke from the movers "packing prices"Needless to say I was fully prepared and packed and had no extra chargesHighly recommended to all my friends and family
American National Van Lines assisted us with a move from Chicago to central FloridaTheir personnel were very friendly and helpfulThey took great care to wrap each item individually and everything arrived in perfect condition
I recently used American National Van Lines for the SECOND time on my moveFirst was a long distance from another state, and this time we used them to coordinate a move about hours from Orlando down to MiamiDespite what other peoples reviews say, my experience was wonderful! I had the sales rep [redacted] both times, and both times he fulfilled the promises he madeI want to congratulate this company on running an honest businessI will most definitely be using them again if I happen to relocate for the 3rd time
They were quick to organise our time and communicated wellThey turned up on time and called before they arrived The team were efficient at packing the truck, especially great since we were moving out of a shared household and so there was quite a bit of instruction on what was going and what was staying The team were very respectful of our belongings, all the fragile items arrived in good conditionAt the destination they moved each set of boxes or furniture directly into the room they were neededThey even took the care to roll out our rugs before moving in any furnitureRecommended
I recently hired American National for my SECOND move within a yearI used them back in October to move my items from New York to Florida, and now I am moving back home and figured I would give them a second chanceOriginally when I moved with them I had complained about their lack of customer service, and they assured me they were making major changes and if/when I moved again I would receive half off of my move and TOP RATED customer serviceBOY were they right! They moved my things back up to New York for about $1000, and I purposely became a pain in the neck to test their customer serviceThey were great [redacted] is the new customer service manager and he bends over backwards to accommodate all of his customersI would highly recommend this company to any of my friend of family going forward
I just moved from NY to ArizonaI picked the most economical way and after reading reviews about brokers I was afraid but decided to take a chanceI chose this company because of Jenna OAfter speaking with several brokers Jenna was the only one that answered all my questions and explained the pricing and how to time the pickup so I would receive my items around my requested dateJenna was prompt at answering emails and took my calls alsoThe trucking company she got to do the move arrived on time to pick up and they were professional and appreciated how I had packed and taped everythingThey wrapped my furniture items in blankets and plasticThe items were delivered when requested and the same boxes, plastic bins and nine other items I had sent are here and fineI have no complaints and was so relieved after reading the horror stories on lineI am writing this review to say if you want white glove treatment you will pay at least twice the amountThis choice was great for me!! Thanks Jenna and Promasters Movers!!
From the initial quote to the actual move in, Promaster Movers was fantasticThe team reached out after I left a message to get a quote and was able to find a time to fit our moving needs The moving team then arrived in the window given and had no issues They took special care of our items and highly recommend them for any moving needs!
These guys are not real movers, they are just brokers who book your move with real moving carriers for a fee of $ (Just to find a moving carrier company on your behalf) I didn't know that these guys are brokers until I received a call from the real movers and they told me that that they received a request for my move Dealing with these guys was a terrible experience They don't care about your move once they receive their fee from the customers I called several times and sent emails to the person who booked my move and none of them were responsive and nothing was practical with what they had promised me at the time of bookingVery bad experience with my moving and it was totally a big mess-up I lost a lot of items and they delivered broken parts, missing partsOn top of it, the carrier guys charged me an additional 20% for extra volume because they sent a wrong estimate to the carrier They don't even know how to estimate the volume based on your inventory Once you pay their fees they don't even care who you are My stuff was in the warehouse for two weeks after pickup and the movers didn't pickup or deliver my apartment stuff as scheduled and It's been more than two months from the date I booked my move with these guys and I didn't receive my missing stuff as of today I don't recommend this company for any of your moving needs at all Please spend some time on the internet and find the real movers who will make your move professionally on your scheduled time
This company went above and beyond to inform me of everything to expect and how to better prepare myself for the moveAt first I thought that they were being rather tedious in explaining every detail- but on move day, if it were not for them, I would have been lost, and most likely broke from the movers "packing prices"Needless to say I was fully prepared and packed and had no extra chargesHighly recommended to all my friends and family
American National Van Lines assisted us with a move from Chicago to central FloridaTheir personnel were very friendly and helpfulThey took great care to wrap each item individually and everything arrived in perfect condition
I recently used American National Van Lines for the SECOND time on my moveFirst was a long distance from another state, and this time we used them to coordinate a move about hours from Orlando down to MiamiDespite what other peoples reviews say, my experience was wonderful! I had the sales rep [redacted] both times, and both times he fulfilled the promises he madeI want to congratulate this company on running an honest businessI will most definitely be using them again if I happen to relocate for the 3rd time
They were quick to organise our time and communicated wellThey turned up on time and called before they arrived The team were efficient at packing the truck, especially great since we were moving out of a shared household and so there was quite a bit of instruction on what was going and what was staying The team were very respectful of our belongings, all the fragile items arrived in good conditionAt the destination they moved each set of boxes or furniture directly into the room they were neededThey even took the care to roll out our rugs before moving in any furnitureRecommended
I recently hired American National for my SECOND move within a yearI used them back in October to move my items from New York to Florida, and now I am moving back home and figured I would give them a second chanceOriginally when I moved with them I had complained about their lack of customer service, and they assured me they were making major changes and if/when I moved again I would receive half off of my move and TOP RATED customer serviceBOY were they right! They moved my things back up to New York for about $1000, and I purposely became a pain in the neck to test their customer serviceThey were great [redacted] is the new customer service manager and he bends over backwards to accommodate all of his customersI would highly recommend this company to any of my friend of family going forward
I just moved from NY to ArizonaI picked the most economical way and after reading reviews about brokers I was afraid but decided to take a chanceI chose this company because of Jenna OAfter speaking with several brokers Jenna was the only one that answered all my questions and explained the pricing and how to time the pickup so I would receive my items around my requested dateJenna was prompt at answering emails and took my calls alsoThe trucking company she got to do the move arrived on time to pick up and they were professional and appreciated how I had packed and taped everythingThey wrapped my furniture items in blankets and plasticThe items were delivered when requested and the same boxes, plastic bins and nine other items I had sent are here and fineI have no complaints and was so relieved after reading the horror stories on lineI am writing this review to say if you want white glove treatment you will pay at least twice the amountThis choice was great for me!! Thanks Jenna and Promasters Movers!!