ProHealth Physicians (Administrative Offices)

Received an outstanding billing notice and and on same day a letter stating my account would be turned over to collection if remained unpaidI had received no prior billCalled company billing officeWas told that they had sent prior BillingsI explained that none of these prior Billings were receivedI went on to state that they have a major billing or mailing problem and was upset that they sent this small account to collectionsMy physicians are not the problemThe problem is with the Pro Health administrative officeBe very careful if your physician uses this company for billing purposes

I went to the Prohealth Physicians Express Care on [redacted] on 04/06/ I waited minutes when I had a pre-scheduled appointment and I had been sick for a week with a cold/cough/congestion/headache that prevented me from getting any rest well as [redacted]  (completely lost my voice) When I finally got to see the doctor for less than five minutes I felt that she wasn't even present in the appointment with me because she was so busy or had her mind on other things She used the stethoscope to listen to my lungs without even placing it flat on my back or waiting for me to take deep breaths She told me she would call in two medications but ended up only calling in one I have been a prohealth patient with [redacted] for years as well as been seen by specialists in the prohealth network with good results but felt that this appointment was just terrible during a time when I was really sick I received a $copay bill and contacted prohealth n

Our doctor made us pay a $invoice before doing surgery on our daughterWe paid after May 1st, and Prohealth took overThe money was not applied to any bill and I have received another billing from the hospital for the same deductibleWe've now called times and Prohealth has confirmed the money is unassigned and there are no overdue charges, yet they will not send me back the money to pay the hospitalThey keep telling us they need to talk to their boss and will call us backThey never call back and my money is still in limbo