Professional Restoration Services, Inc

I would not recommend this company. They did not perform the services requested for over 3 months and there was very poor (almost non-existent) communication on their end. In July of 2016 we had a lightening strike our house in [redacted] Damage went all the way from the outside to the inside of the room on the third floor of the house. I contacted Professional Restoration Services and they promised to perform the work in a timely manner. This involved repair to drywall, window replacement, siding repair and painting inside and out. It is now early October and none of the work has been completed. In addition, I had to call, text and email them repeatedly each time hearing that they are working on it. Apparently there was an issue getting a window that would replace the damaged one. However, it was only after numerous phone calls and pressure that I learned this. They came out again in early September to look assess the situation one more time and promised that they would contact me the next day. I never heard from them again. I waited another month. Finally, I called the owner to tell him that I am dropping their service and going with someone else as well as providing this online review. There is no excuse for treating the customer with this little respect. They have lost my business.