First of all Mr [redacted] is correct our communication [redacted] in this matter and is something we are striving to be better at in the future We have installed the safety cover to Mr [redacted] ' satisfaction prior to seeing this complaint To answer his inquiry about [redacted] (the manufacturer) not having a record of the order; in our industry we are required to purchase from a distributor or through a buying groupWe purchase our supplies from a distributor The order would have been tagged with their name not ours Hopefully that explains this matter If there is any other information I may provide, please let me know Thanks
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
First of all Mr [redacted] is correct our communication [redacted] in this matter and is something we are striving to be better at in the future We have installed the safety cover to Mr [redacted] ' satisfaction prior to seeing this complaint To answer his inquiry about [redacted] (the manufacturer) not having a record of the order; in our industry we are required to purchase from a distributor or through a buying groupWe purchase our supplies from a distributor The order would have been tagged with their name not ours Hopefully that explains this matter If there is any other information I may provide, please let me know Thanks
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]