Professional Chimney Sweep

Initial Business Response /* (1000, 9, 2015/08/18) */
We have provided *** with services for several yearsI have made numerous trip to his property to adjust a head or set controller, all at no chargeWe did do some repairs and believe the contractor who was doing a deck damaged some of
our systemI did tell *** I wouldn't do any more work for him, I couldn't afford to keep doing soWe have not done any work since 4/15/Not sure why, after over years, it is necessary to file a complaintThe last entry in our system I have is a discount of -
Initial Consumer Rebuttal /* (2000, 11, 2015/08/18) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept this response - even though my point was not addressed at allYou should be able to see that there was no response to the poor workmanship I had complained aboutI would think that users of this vendor should see my concerns based on the photo of the buried workThe reason for the complaint