Productions

Thank you for your orderAs I explained to you to before, that you order is difficult and is outsource to a specialist with the product you need to be done and will take timeUnfortunately it took longer than we thought it would take and apologize for the delays My embroider [redacted] took to long and wasn't give me what is causing the delays or why it was taking her longer than was expectedWe here at [redacted] tried to keep you updated on the order, but [redacted] was not being upfront with us and the information to our knowledge was accurate and not a lieWe have found the reasons she gave us for your order were not true and for that we will not be working with her company any moreAs you see from the product that you picked up, the quality was there but it took to long to get it doneRegardless the reason, we apologize for that delay and the lack of communication you were expecting to have from usIf you have any additional questions, please feel free to askNow that you picked up your order and received a partial refund, we have fulfilled your order and hope you will forgive us for the delays Thank you, [redacted]