Probuilt Homes

11/15/e-mail response received from the company as follows: It’s unfortunate that the customer is unwilling to have a meeting or a phone call with the owner of the company We have offered to replace the carpet that was cut wrong during the repair of the floor The cost of the carpet is not equal to the money the customer is asking for If she is unwilling to have us replace the carpet the only thing we can do is offer a refund of the value of the damaged carpet in the hallway The cost of the standard carpet is $a sq ft She paid $extra to the supplier to upgrade The hallway is sq ft This equates to a refund of $ We are willing to reimburse the customer $in totalSincerely, Stacy J [redacted] Director of OperationsProBuilt Homeswww.probuilt-homes.comwww.facebook.com/probuilthomes [redacted] xofficefax