Probill

Have received your letter & read the latest response from Probill I want to know exactly why the person that took my call flat out told me my account would be 100% discharged since the hospital discharged their portion & why they are not going to honor it Nobody that brings home $per week every two weeks has the ability to pay medical bills Proof of this has been shown many times Besides that fact I think the acctmay now be what's been called time-barred since it's at least years old, now I am being told to contact [redacted] , well how could I even try to do this when I don't even have that address? What kind of company treats people this way & gets away with it? It's not my fault I'm poor, I haven't made anything up, I've shown proof every step of the way, I do not have the ability to pay, clearly Regards, [redacted]

As stated before, we do show the patient called in, she had spoke to a rep who referred the patient to send in a copy of the charity to *** to reviewThere is no evidence to show that *** was in this accountThe patient has received a copy of our charity option letter that all of our hardship patients receiveI have contacted *** to still honor the payment options as the time has now expired on the letterThe patient can call *** to see if there is a discount they can provideWe cannot offer anything besides the charity option letter as *** now owns this account*** Collections is not collecting on our behalf, they bought the account on 10-30-

To Whom It May Concern: This letter is in response to dispute *** We sent two statements to the patient on 12-03-and 01-19-with no responseThis balance of went to a collection agency on 03-19-by the name of *** *** ***I spoke.with *** *** *** per *** they
sent the patient an Explanation of Benefits with payment and balance due on 10-17-and again on 04-04-when they found an error and made an additional payment of 12.20, leaving the balance of The patient's mother called in on 04-13-and confirmed we did have the correct addressWe cannot locate any errors with the billing on this accountThe payment can be made to of *** *** and we will forward the payment to P*** *** or payment can be made directly to *** *** for faster processing

To Whom It May Concern: In regards to complaint ID [redacted]he physician who treated the patient was out of contract with the insurance as of 04-04-2014. The date of the visit occurred on 06-25-2014 after the contract had expired. When a contract comes into place or terminates with an insurance,...

it is that insurances responsibility to update their system to ensure a claim is processed correct. This is not something we as a billing company can produce on a claim. Due to the insurance making a low [redacted] payment, not a commercial rate payment and date of the claim, we did a courtesy waive on the balance for the patient on 03-04-2016. We had considered the account settled and closed. Best Regards, R[redacted]Patient Accounts Team Leader

I have reviewed this account and have found it to be correct. The Hardship papers were approved for [redacted] County Health Center, not for the Emergency Room Physicians. The ER Physicians are not employees of the Hospital, they are contracted to work there. They work for the group [redacted] of Ohio, INC....

As soon as we received a copy of the charity, we sent the patient our own option letter for assistance on the Physician fee, which the patient has already attached. We have the patient called in on 03-31-2015 and stated she had charity, she was advised to send in a copy to Attention [redacted] for review. I do not show that [redacted] had a phone call on this day regarding the charity. The same rep who had taken the phone call that day sent out the option letter dated 03-31-2015. Please see attached consent forms signed by the patient showing they accept responsibility for payment. If you have any other questions or concerns, please feel free to contact me at anytime.

Have received your letter & read the latest response from Probill.  I want to know exactly why the person that took my call flat out told me my account would be 100% discharged since the hospital discharged their portion & why they are not going to honor it.  Nobody that brings home $60 per week every two weeks has the ability to pay medical bills Proof of this has been shown many times.  Besides that fact I think the acct. may now be what's been called time-barred since it's at least 5 years old, now I am being told to contact [redacted], well how could I even try to do this when I don't even have that address?  What kind of company treats people this way & gets away with it?  It's not my fault I'm poor, I haven't made anything up, I've shown proof every step of the way, I do not have the ability to pay, clearly.
Regards,
[redacted]