Very disappointed with how they do business. My boyfriend & I went to them thinking they were going to be honest people. The man said he would get us into a car that day. Well he did get us into a car after we drove the vehicle around we were asking him about some issues the car was having he said he was going to have it checked out but he said it was nothing major. He said if we wanted we could take the car and let them know everything wrong with the car and he promised they would fix it being that they haven't had the car on their lot for long. The man completely lied. I got back with them that same week and the man said that their mechanic was busy fixing some hail damaged vehicles to get back with them. I tried working with them several times and they always had an excuse to where they couldn't fix the vehicle. So we got tired of waiting on them and we took the car to the Volkswagen Dealership they had it for a couple days checking the car out. Volkswagen had told us we were looking at $3700 just for labor. That the car had so many things wrong with it. We called [redacted] Motors very upset telling them what they had told us. They said they were going to get us into a reliable vehicle which they never did. The car had died while I was in traffic with my newborn & 1 1/2 year old son. They took our car to finally get it fixed after all that. It's going on a month & a week they still have our vehicle. The mechanic said it would be ready last week for sure because they just had to put the engine back in now this week he said their waiting on some parts to come in and he doesn't know when it will be done. That's our only vehicle so we have been renting rentals which isn't cheap. We have asked them to help with the rental since its their fault & they lied. They come up with excuses. I would never recommend them to anyone. Their very greedy. They will tell you their going to help you but that's a lie. They don't want to take any losses but we have to which is unfair because they sold us a lemon. NEVER DO BUSINESS WITH THEM!!! they will make it sound all good but sale you junk & not care if you need a reliable vehicle they just want their money.
Very disappointed with how they do business. My boyfriend & I went to them thinking they were going to be honest people. The man said he would get us into a car that day. Well he did get us into a car after we drove the vehicle around we were asking him about some issues the car was having he said he was going to have it checked out but he said it was nothing major. He said if we wanted we could take the car and let them know everything wrong with the car and he promised they would fix it being that they haven't had the car on their lot for long. The man completely lied. I got back with them that same week and the man said that their mechanic was busy fixing some hail damaged vehicles to get back with them. I tried working with them several times and they always had an excuse to where they couldn't fix the vehicle. So we got tired of waiting on them and we took the car to the Volkswagen Dealership they had it for a couple days checking the car out. Volkswagen had told us we were looking at $3700 just for labor. That the car had so many things wrong with it. We called [redacted] Motors very upset telling them what they had told us. They said they were going to get us into a reliable vehicle which they never did. The car had died while I was in traffic with my newborn & 1 1/2 year old son. They took our car to finally get it fixed after all that. It's going on a month & a week they still have our vehicle. The mechanic said it would be ready last week for sure because they just had to put the engine back in now this week he said their waiting on some parts to come in and he doesn't know when it will be done. That's our only vehicle so we have been renting rentals which isn't cheap. We have asked them to help with the rental since its their fault & they lied. They come up with excuses. I would never recommend them to anyone. Their very greedy. They will tell you their going to help you but that's a lie. They don't want to take any losses but we have to which is unfair because they sold us a lemon. NEVER DO BUSINESS WITH THEM!!! they will make it sound all good but sale you junk & not care if you need a reliable vehicle they just want their money.