Dear Customer/Manager,We are truly sorry as we could not refund your deposit as a company policy.How ever as a special case we can extend the time limit to 1year instead of six months to apply it towards your upcoming move also we would like to extend this facility to apply this deposit not only to your move(if you are not moving )or also you can apply it towards your any family members upcoming move.We would like to extend this help to you as we also feel and would not like our customers to loose their deposit but apply it towards your or your family members upcoming move within year period.We sincerely apologize any inconvenience caused during the process.Thank you ,Sincerely, [redacted] Relocation Consultant Pro Haul Moving & Storage.Tel # [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] He did not inform me of nonrefundable deposit and he refused to give me any type of writing in the email first before I gave him a deposit He is lying about telling me upfront that the deposit was nonrefundable and he refused to send me" any type of contract information prior to the deposit he said I had to do that first he is lying and I have two witnesses Regards, [redacted]
Dear Customer/Manager,We are truly sorry as we could not refund your deposit as a company policy.How ever as a special case we can extend the time limit to 1year instead of six months to apply it towards your upcoming move also we would like to extend this facility to apply this deposit not only to your move(if you are not moving )or also you can apply it towards your any family members upcoming move.We would like to extend this help to you as we also feel and would not like our customers to loose their deposit but apply it towards your or your family members upcoming move within year period.We sincerely apologize any inconvenience caused during the process.Thank you ,Sincerely, [redacted] Relocation Consultant Pro Haul Moving & Storage.Tel # [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] He did not inform me of nonrefundable deposit and he refused to give me any type of writing in the email first before I gave him a deposit He is lying about telling me upfront that the deposit was nonrefundable and he refused to send me" any type of contract information prior to the deposit he said I had to do that first he is lying and I have two witnesses Regards, [redacted]