I had a wonderful trash company called Total Disposal. They always put my trash cans back onto my property and always put the can lids into the trash barrels. Unfortunately this company was purchased by american disposal. I have had problem with the trash barrels. I fine them in the street, down the street any place except back on my property, Last month after finding my cans down the block I decided that I had enough and canceled my service. Today I received another bill for $25.00. I called customer service and was told that this is a cancellation fee. They said that it is corporate policy and nothing can be done about this. As far as I know no other company does this.
Why do I have to pay this fee for canceling bad service. ? No body ever told me this when my previous company was taken over!
I had a wonderful trash company called Total Disposal. They always put my trash cans back onto my property and always put the can lids into the trash barrels. Unfortunately this company was purchased by american disposal. I have had problem with the trash barrels. I fine them in the street, down the street any place except back on my property, Last month after finding my cans down the block I decided that I had enough and canceled my service. Today I received another bill for $25.00. I called customer service and was told that this is a cancellation fee. They said that it is corporate policy and nothing can be done about this. As far as I know no other company does this.
Why do I have to pay this fee for canceling bad service. ? No body ever told me this when my previous company was taken over!