Prism Money/ PayNearMe

Hi [redacted] , Thanks for your report We apologize in advance for any inconvenience you might have encountered We got a message from the Revdex.com Friday and our customer service team is looking into your case right now Please expect a call from our team on Monday (if not earlier) to discuss the case with you.Thank you, The PayNearMe team

Thank you for following up, [redacted] .I hope we can confirm that you’ve received resolution on this issue.One of our representatives spoke with you on 8/and attempted to remedy the error made at Family Dollar by transferring your payment to the correct merchantSince we don’t have full control of such exceptions, we also arranged for a refund of your entire payment as a courtesy.Per our records, the refund we sent was cashed 8/and one of our agents followed up with you at that time If you did not receive the refund, or if there is anything else we can help you with, please let us know.Best,The PayNearMe Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Thank you for following up, [redacted].I hope we can confirm that you’ve received resolution on this issue.One of our representatives spoke with you on 8/7 and attempted to remedy the error made at Family Dollar by transferring your payment to the correct merchant. Since we don’t have full control of such exceptions, we also arranged for a refund of your entire payment as a courtesy.Per our records, the refund we sent was cashed 8/14 and one of our agents followed up with you at that time.  If you did not receive the refund, or if there is anything else we can help you with, please let us know.Best,The PayNearMe Team

p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'; color: #454545}
p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'; color: #454545; min-height: 14.0px}
Hi [redacted],
 
Thanks for your report.  We apologize in advance for any inconvenience...

you might have encountered.
 
We got a message from the Revdex.com Friday and our customer service team is looking into your case right now.
 
Please expect a call from our team on Monday (if not earlier) to discuss the case with you.Thank you, The PayNearMe team

Complaint: [redacted]
I am rejecting this response because: my issue has yet to be resolved 
Sincerely,
[redacted]