Priority West End Super Center

[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [redacted] Regards, [redacted] ***

Ms [redacted] , I am in receipt of your letter dated August 1sin, I am truly sorry to hear that Mr [redacted] has lingering concerns regarding his vehicle from his repairs in On Wednesday August 3rn, our collision manager Jennifer C*** personally inspected Mr [redacted] 's Honda [redacted] van and subsequently advised both Mrand Mrs [redacted] in person that the van had had a new collision impact to the front end of the vehicle causing the issues in questionThe new collision loss that Mr [redacted] 's vehicle has been involved in has been determined to have caused all of the concerns outlined in the Revdex.com complaint, and we have notified him of this as wellMr [redacted] 's insurance company [redacted] contacted us with the same concerns, and we have notified their local claim supervisor Candice J [redacted] of our findings and supporting photographsMrsJ [redacted] confirmed that [redacted] is to inspect the vehicle and respond to Mr [redacted] directly with their findings as wellAt this time we at Priority are satisfied that the concerns in question have been addressedWe at Priority apologize for any inconvenience caused to Mr [redacted] in his interaction with our collision center

Revdex.com/ [redacted] , I am the general manager at our Nissan store in [redacted] and also the [redacted] I was informed of this situation yesterday so I apologize for the delay I have spoken with both managers at the [redacted] store and looks like we have made several mistakesTypically when a sales consultant brings a manager a credit application, it gets pulled I think this was a communication issue rather that deliberate I will absolutely fix the inquiry and send a letter to each bureaus I apologize for the inconvenience and I will continue to improve our processes with our employees If anything else is needed, I can be reached at ***- [redacted] Thank you,Jamie D***

Ms***, We at Priority are in receipt of your letter dated May 131h, We are sorry to hear that Ms*** has concerns regarding additional damages to her vehicleOur body shop manager Jennifer C*** attempted to contact Ms*** on May 18th and left a message requesting
a call backOn Friday May th Jennifer spoke to Ms***'s insurance company regarding the additional damages to the vehicle and received approval to repair the dent in question above the front driver's sideOn Monday May 'd Ms*** contacted Jennifer back and setup an appointment for Wednesday June 1st to bring her vehicle back into our collision center for the additional damages to be repaired. At this time we at Priority are satisfied that the concerns in question have been addressed and will be resolved when Ms *** brings her vehicle back into our collision center for the additional damages to be repaired We at Priority apologize for any inconvenience caused to Ms*** in her interaction with our collision center. Regards, Dustin R*** Priority Automotive Collision Center Director *** [email protected]

[A default letter is provided here which indicates your acceptance of the business's offer.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted].
Regards,
[redacted]

Revdex.com/[redacted],                 I am the general manager at our Nissan store in [redacted] and also the [redacted].  I was informed of this situation yesterday so I apologize for the delay.  I have...

spoken with both managers at the [redacted] store and looks like we have made several mistakes. Typically when a sales consultant brings a manager a credit application, it gets pulled.  I think this was a communication issue rather that deliberate.   I will absolutely fix the inquiry and send a letter to each 3 bureaus.  I apologize for the inconvenience and I will continue to improve our processes with our employees.  If anything else is needed, I can be reached at [redacted]. Thank you,Jamie D[redacted]

Ms . [redacted], I am in receipt of your letter dated August 1sin, 2016. I am truly sorry to hear that Mr. [redacted] has lingering concerns regarding his vehicle from his repairs in 2014. On Wednesday August 3rn, 2016 our collision manager Jennifer C[redacted] personally inspected Mr....

[redacted]'s Honda [redacted] van and subsequently advised both Mr. and Mrs. [redacted] in person that the van had had a new collision impact to the front end of the vehicle causing the issues in question. The new collision loss that Mr. [redacted]'s vehicle has been involved in has been determined to have caused all of the concerns outlined in the Revdex.com complaint, and we have notified him of this as well. Mr. [redacted]'s insurance company [redacted] contacted us with the same concerns, and we have notified their local claim supervisor Candice J[redacted] of our findings and supporting photographs. Mrs. J[redacted] confirmed that [redacted] is to inspect the vehicle and respond to Mr. [redacted] directly with their findings as well. At this time we at Priority are satisfied that the concerns in question have been addressed. We at Priority apologize for any inconvenience caused to Mr. [redacted] in his interaction with our collision center.