Priority Choice Marketing, Inc.

Revdex.com:
I have reviewed the response made by the business, and find that this resolution is satisfactory to me. If I don't receive the magazine by the end of October, I will request a refund and provide proof of purchase.
Regards,
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Hello,I have been waiting since March for the magazines I ordered.  The company keeps telling me it is coming but here we are in NOVEMBER and still nothing.  No more chances I want my full refund.Thank you,[redacted]

Problem: I ordered [redacted] from a young man raising money for a school trip. [redacted] . This was March 4th of 2017! I have never gotten the magazine or a refund. I have filed complaints with you and nothing has happened. Priority keeps saying they will refund my money $65.00 but nothing has ever been returned to me.Desired Outcome: I want a full refund immediately.

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I'm contacting you in regards to the complaint....

 We would ask for proof of cashing the check the same next or any day.Proof of payment as stated on the receipt.  We do understand this is way outside the normal cancelation policy.  But we would make a exception for the conciliation procedure not being followed if we did in fact cash her check.Priority Choice Marketing deposits all check.  To our knowledge has never cashed anyone's check.  We have tried several times to resolve this issue and this was explained to the customer several times via phone conversations.Our receipt clearly states we do and are not open on Fridays Saturdays or Sundays.Our hrs are 9 am to 4 pm..In reference to the 10 days.  It clearly states on the receipt.  No Post dated checks.  Our cancelation period is 3 days post marked.  Again on the receipt it clearly states this.We go by the postmark on the envelope.  If the check is deposited we ask for proof of payment.  No proof of payment has been provided

I just emailed you the copies of the check and a copy of the receipt to the email provided in the response.  I am also attaching all three of those documents hereto.  Yes, check out the 800 number on the receipt.  Just phoning that number, you know this is an entire SCAM.  Please refund my money immediately.

We have a 120 day delivery time as it states in The receipt.   Most magazines come with in the first 90 days.If the customer wants a refund which we are at this time under no obligation to give her.  I will cancel the order and refund her check when proof of payment is received.

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With [redacted] as you can see by the check date and her...

information we had made a attempt and got her a refund check back in September and was under the impression that she had already cashed it.We got a letter in mail today showing that her name was wrong on the check.  We have no idea why it took her 2 months to give us this information or why anther complaint would have been filed.  We have no problem issuing her anther check.  Please note this will be the fourth time we have sent her a refund but the first time it was sent certified mail.  Also the first time she had acknowledges getting the check.  Also confused as to what took over a month to return it or why anther complaint was filed..You can see her post Mark and the Date the check was issued.  We will be issuing her a 4 check today

With receiving the proof of payment we are happy to send out the 35$ refund.  We are under the impression all of our magazine are 65$.  We have never offered a product for 65$.  We looked at this complaint as a small issue.  It does appear are our end under further investigation the customer was sent a magazine.  A substitute magazine.  On the receipt it does state a substitute magazine may be sent In the event the title is no longer available.  Again 65$ is the cheapest magazine we offer.   We to had no idea the customer did not receive the partial payment refund and still are searching for the reason she did not receive the 35$ refund that was sent out.  We are in no way a  scam.  It does seem a little suspect that she had only paid half the cost of a subscription,  she  had trouble providing proof of payment and now has not received the first refund that was sent out. Also again we are confused by the language in the complaint of Cancelled check.  We are under the impression if you cancel a check we would receive no payment from the customers account.  We will be more then happy to resolve this issue with sending anther 35$ check.  Also telling us to seek Revdex.com accreditation do be legitmant is Telling us to pay money to the Revdex.com.