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Thank you for making us aware of the complaint you received from Mr. [redacted] about the ShopRite Oatmeal.  We appreciate the opportunity to provide you with an update on his concerns.We contacted Mr. [redacted] immediately upon receiving his email in December, 2015.  We notified our private...

label supplier, ConAgra Foods and requested follow up to the customer.  Mr. [redacted] provided the sample to the vendor for their investigation. We traced Mr. [redacted]'s purchase history and believe the product in question was purchased in February 2015.  Due to the time that had lapsed while the product was in Mr. [redacted]'s home and the fact that no other complaints had been reported, we believe his concern is an isolated case.  Con Agra provided Mr. [redacted] with a double money back refund. We have provided the customer with a $10 goodwill credit to his Price Plus club card. Please let us know if you require any additional information.