Initial Business Response /* (1000, 5, 2017/07/20) */
Contact Name and Title: [redacted]
Contact Phone: [redacted]
Contact Email: [redacted]
Dispute resolved:
Customer refunded July 16, 2017 4:39 pm[redacted].
Below is the email I sent to...
our guest.
Hind sight is 20/20 and maybe I should have just let this slide, but they didn't even mention a word to me that they were having a problem with the toilet flushing upon their departure. They should have mentioned they were having an issue. Most responsible people would.
I regret that this situation has ballooned to the point of a complaint to the Revdex.com. The customer was refunded on July 16, 2017 4:39 pm before a complaint was filed. Square Processor Receipt #[redacted] for an amount of $[redacted]
Looking forward to hearing back from you.
Regards,
[redacted]
Prince's Inlet Retreat
[redacted]
Initial Consumer Rebuttal /* (2000, 7, 2017/07/24) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response /* (1000, 5, 2017/07/20) */
Contact Name and Title: [redacted]
Contact Phone: [redacted]
Contact Email: [redacted]
Dispute resolved:
Customer refunded July 16, 2017 4:39 pm[redacted].
Below is the email I sent to...
our guest.
Hind sight is 20/20 and maybe I should have just let this slide, but they didn't even mention a word to me that they were having a problem with the toilet flushing upon their departure. They should have mentioned they were having an issue. Most responsible people would.
I regret that this situation has ballooned to the point of a complaint to the Revdex.com. The customer was refunded on July 16, 2017 4:39 pm before a complaint was filed. Square Processor Receipt #[redacted] for an amount of $[redacted]
Looking forward to hearing back from you.
Regards,
[redacted]
Prince's Inlet Retreat
[redacted]
Initial Consumer Rebuttal /* (2000, 7, 2017/07/24) */
(The consumer indicated he/she ACCEPTED the response from the business.)