Prime Time Painting, Inc.

Initial Business Response /* (1000, 5, 2014/12/22) */
Prime Time Painting has consulted with *** on this customers problems and they informed us that all of these customers problems were do to wear an tearIt is our stance that we did everything as a company to make this
customer happy and it is just not possibleWe went above and beyond during the initial job doing extra work that wasn't contacted and didn't get any extra feesWe came back and did several rounds of touch-ups, many of which weren't necessary but we were trying to assure our customers satisfaction*** sent reps out to the house to look at problem areas and both thought it was customer wear and tear type issues*** is willing to put this in writing if needed

Initial Business Response /* (1000, 5, 2014/11/18) */
Prime Time Painting is going to call customer immediately and get the problem resolved.

Initial Business Response /* (1000, 5, 2014/12/22) */
Prime Time Painting has consulted with [redacted] on this customers problems and they informed us that all of these customers problems were do to wear an tear. It is our stance that we did everything as a company to make this customer...

happy and it is just not possible. We went above and beyond during the initial job doing extra work that wasn't contacted and didn't get any extra fees. We came back and did several rounds of touch-ups, many of which weren't necessary but we were trying to assure our customers satisfaction. [redacted] sent 2 reps out to the house to look at problem areas and both thought it was customer wear and tear type issues. [redacted] is willing to put this in writing if needed.