Prime Prep LLC

You asked for supporting documentation - unfortunately there is very littleThe person who runs this company is a high school math teacher and he does business primarily by word of mouth and takes payments by cash or checkThere is no contract, his web site is just page and provides no price
informationThere is also no published policy regarding refundsWhen we started requesting a refund of a portion of our $1,payment, he refused to answer our calls and said he wanted all communication to be in writing - which is fine, because that is where he agreed to provide us with the refundHere is an excerpt from that eMail (I am leaving out the rather long part in which he tells us what terrible people we are for not being grateful that he agreed to tutor our daughter)The check that he refers to has never arrived."I'll send you a check this week for the money you're now requesting (email me to say that the check arrived)--not that you had even asked for an amount this high before--because I just want to be done with the absurdity and silliness from you guys, but if you are honest with yourself, you frankly and honestly don't deserve a penny

The owner has agreed to send us a refund for the remaining classes.