After receiving damaged furniture right out of the box, we attempted to resolve the issue with Prime Classic Design. After no resolution was agreed upon, we contacted our credit card company and directed Prime to return the furniture. They threatened us with collections. If you're looking for quality furniture and customer service, look elsewhere. SAY NO TO PRIME CLASSIC DESIGN. PLEASE CHECK THER REVIEWS!
Ordered a sectional online in MarchWas promised delivery in JuneDid not show up until late OctoberWhen it arrived only 1/of the sectional was delivered and it was not what we orderedThey will not allow us to return it nor will they refund our money
They are a complete scam! They Sell cheap stuff claiming they are Italian furniture!!! We made a HUGE mistake buying a bedroom set from them and it took around months to arrive and once we opened it was total waste of moneyThe dresser cannot be attached to mirror, the design is entirely made of plastic, the headboard wobbles like a pendulum and the color doesn't look like how they show in the pictures on their websiteWe tried to return the furniture as they say "hassle free returns" but it is nothing but hassle to deal with themThey said they cannot accept return because the manufacture didn't approve the returnWe wasted our money on such piece of crap and I don't want anyone to go through what we went through with Prime Classic DesignThey're a TOTAL SCAM!!!
Ordered a sectional online in MarchWas promised delivery in JuneDid not show up until late OctoberWhen it arrived only 1/of the sectional was delivered and it was not what we orderedThey will not allow us to return it nor will they refund our money
They are a complete scam! They Sell cheap stuff claiming they are Italian furniture!!! We made a HUGE mistake buying a bedroom set from them and it took around months to arrive and once we opened it was total waste of moneyThe dresser cannot be attached to mirror, the design is entirely made of plastic, the headboard wobbles like a pendulum and the color doesn't look like how they show in the pictures on their websiteWe tried to return the furniture as they say "hassle free returns" but it is nothing but hassle to deal with themThey said they cannot accept return because the manufacture didn't approve the returnWe wasted our money on such piece of crap and I don't want anyone to go through what we went through with Prime Classic DesignThey're a TOTAL SCAM!!!