Primary Financial Services

Thank you for relaying the consumer’s inquiry to our office.  Upon receipt, Primary Financial Services, L.L.C. (“Primary Financial”) has reviewed its records associated with this account.  Primary Financial maintains guidelines and trains its collectors to honor...

consumer requests regarding when and where calls may be made.  As applied to the instant matter, it appears that the collector erroneously believed that the consumer simply could not discuss this debt at her place of employment without making the correlation that the consumer desired to cease calls to her employer.  Primary Financial has disciplined its collector regarding this situation and has removed the number at issue from its file to ensure that no further calls will be made to the employer.  Accordingly, Primary Financial respectfully submits that this matter has been addressed in a manner which it believes the consumer will find satisfactory.  Primary Financial  attempts to conduct its collection activities in a manner that is consistent with applicable law in order to avoid instances of dissatisfaction.  If additional information is needed, please contact our office.  Thank you for your attention to this matter.  Be advised that this is a communication from a debt collector and that any information obtained will be used for that purpose.