I will like to have a letter stating that I do not owe anything to them and that my account it is cancel. Thankbyou for everything.[redacted].Id #[redacted]Sent via the Samsung GALAXY S®4, an AT&T 4G LTE smartphone
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and...
have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
While National University cleared my account, they did not follow through on my request to provide written documentation that my account has been audited and closed. I would like the University to acknowledge that I have fulfilled any and all financial obligations for classes taken prior to March 25th. Any further activity between the VA and National University on this account are strictly between National University and the VA and I may no longer be held responsible for any financial negligence on the part of the University. I have requested this information from the University.
Regards,
[redacted]
Regarding [redacted] – [redacted] – we have reached out to Ms. [redacted] both verbally and electronically and resent a letter we had provided to her in April 2015. We have not yet heard back from Ms. [redacted] to determine an additional course of action or reply.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I contacted the school in the beginning on February and have had to contact them on several occasion only to be told the same response the Revdex.com has received. I have recently received a Va correspondence . I have not been contacted by the school at all without trying to get a response. I called two days ago and several times prior to that and given no response and have be ignored only to be told I have not returned your calls because I have no answer.I feel this action it self shows how little the school cares for it students concerns. I have attached emails to show correspondences and responses. I received a letter from the va that I have attached as well . It presents with a slightly different response than dory provided you. I feel that having waited over 60 days for a response warrants a decision at this point. I have placed my studies on hold pending a response and due to the untimely response recieved have decided to purse other educational options at this time. I am asking for the money to be refunded as of this point. I feel the school did a disservice and am highly disappointed in the lack of urgency to correct this matter. They school has no formal grievance procedure for a matter like this and I feel due to this they feel they can simply ignore a students concerns hoping they will go away. Well I am not going to go away until this matter has been fixed. I will continue to seek every avenue possible until they correct this injustice. No student should have to take five classes and be told 5 months later it was for nothing and not needed . The excuse that the nursing board required them to do that is not valid as well. Why tell students pending enter the program that they are grandfathered in with the old requirements yet they have to complete new requirements for acceptance. If they were unsure they should have required us to complete class after acceptance in program. Now students like myself spent money on classes not need and can't be applied towards degree. I was told that they are correcting the matter for those accepted but not the ones not. That is simply wrong . They are praying on the desires of some wanting more than anything to be come a registered nurse. It is so competitive that they feel we will do anything and spend any amount just get degree and that is shameful. The school made the error and should correct by refunding the cost. I am being cheated money I earned from being in the services for classes I can use towards my degree. I would never have taken such classes if not needed and the va does not allow classes to be taking that are not part of the educational plan. I want it refunded so I can use towards my degree. I have no use for this classes at this point. I can't get back the time or the hardship but they can refund the monetary value.
Regards,
[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. I have emails and verifiable proof of the part being ordered.Plus, informing professor that I am unable to come to class due to unforeseen issue with car.Re: [redacted] : Car trouble?Re: [redacted] : Car trouble[redacted] Add to contacts 12/08/10 To: [redacted]Hi, [redacted],I'm sorry, but according to my records, you've missed three classes (13.5 hours) and cannot pass the course.This is the absence policy for this course a stated in the syllabus:AbsencesStudents who miss more than nine hours of class will not pass the course and should withdraw before the deadline set in the NU catalog. Missed class time accrues on an hourly basis. A student who arrives an hour late or leaves an hour early has an absence of one hour. If a student must leave early, he or she should notify the instructor before leaving.Best wishes,**. [redacted]On Dec 7, 2010, at 8:40 PM, [redacted] wrote:Hello, I just wanted to let you know I have been having car trouble. I going try walk to school tomorrow. I've been waiting on parts to come in from dealership.I going to post my homework today once I get home tonight.I wanted to know if I can make up the quiz? Thanks for your understanding. Regards, [redacted]
I will like to have a letter stating that I do not owe anything to them and that my account it is cancel. Thankbyou for everything.[redacted].Id #[redacted]Sent via the Samsung GALAXY S®4, an AT&T 4G LTE smartphone
Yes, the University has followed through on agreement.Thanks! [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and...
have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
While National University cleared my account, they did not follow through on my request to provide written documentation that my account has been audited and closed. I would like the University to acknowledge that I have fulfilled any and all financial obligations for classes taken prior to March 25th. Any further activity between the VA and National University on this account are strictly between National University and the VA and I may no longer be held responsible for any financial negligence on the part of the University. I have requested this information from the University.
Regards,
[redacted]
Regarding [redacted] – [redacted] – we have reached out to Ms. [redacted] both verbally and electronically and resent a letter we had provided to her in April 2015. We have not yet heard back from Ms. [redacted] to determine an additional course of action or reply.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I contacted the school in the beginning on February and have had to contact them on several occasion only to be told the same response the Revdex.com has received. I have recently received a Va correspondence . I have not been contacted by the school at all without trying to get a response. I called two days ago and several times prior to that and given no response and have be ignored only to be told I have not returned your calls because I have no answer.I feel this action it self shows how little the school cares for it students concerns. I have attached emails to show correspondences and responses. I received a letter from the va that I have attached as well . It presents with a slightly different response than dory provided you. I feel that having waited over 60 days for a response warrants a decision at this point. I have placed my studies on hold pending a response and due to the untimely response recieved have decided to purse other educational options at this time. I am asking for the money to be refunded as of this point. I feel the school did a disservice and am highly disappointed in the lack of urgency to correct this matter. They school has no formal grievance procedure for a matter like this and I feel due to this they feel they can simply ignore a students concerns hoping they will go away. Well I am not going to go away until this matter has been fixed. I will continue to seek every avenue possible until they correct this injustice. No student should have to take five classes and be told 5 months later it was for nothing and not needed . The excuse that the nursing board required them to do that is not valid as well. Why tell students pending enter the program that they are grandfathered in with the old requirements yet they have to complete new requirements for acceptance. If they were unsure they should have required us to complete class after acceptance in program. Now students like myself spent money on classes not need and can't be applied towards degree. I was told that they are correcting the matter for those accepted but not the ones not. That is simply wrong . They are praying on the desires of some wanting more than anything to be come a registered nurse. It is so competitive that they feel we will do anything and spend any amount just get degree and that is shameful. The school made the error and should correct by refunding the cost. I am being cheated money I earned from being in the services for classes I can use towards my degree. I would never have taken such classes if not needed and the va does not allow classes to be taking that are not part of the educational plan. I want it refunded so I can use towards my degree. I have no use for this classes at this point. I can't get back the time or the hardship but they can refund the monetary value.
Regards,
[redacted]
The adjustment to the student account, as per our response, was completed on January 27, 2015. At that time, the account balance had been cleared.
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. I have emails and verifiable proof of the part being ordered.Plus, informing professor that I am unable to come to class due to unforeseen issue with car.Re: [redacted] : Car trouble?Re: [redacted] : Car trouble[redacted] Add to contacts 12/08/10 To: [redacted]Hi, [redacted],I'm sorry, but according to my records, you've missed three classes (13.5 hours) and cannot pass the course.This is the absence policy for this course a stated in the syllabus:AbsencesStudents who miss more than nine hours of class will not pass the course and should withdraw before the deadline set in the NU catalog. Missed class time accrues on an hourly basis. A student who arrives an hour late or leaves an hour early has an absence of one hour. If a student must leave early, he or she should notify the instructor before leaving.Best wishes,**. [redacted]On Dec 7, 2010, at 8:40 PM, [redacted] wrote:Hello, I just wanted to let you know I have been having car trouble. I going try walk to school tomorrow. I've been waiting on parts to come in from dealership.I going to post my homework today once I get home tonight.I wanted to know if I can make up the quiz? Thanks for your understanding. Regards, [redacted]