Prestige Home Centers

They took our money 9 mo ago and still no home. Demanded 15000 more now 5000 more on top of that. A closing and contract are worthless. My husband has a bad heart from covid and will probably never see “our” home. The stress of the wait and constant demand for more money is literally killing him and making me sick. Ruthless snake oil sales. Buy at your own risk and be prepared to pay a lot mire than you expect. RUN the other direction fast. They deserve No stars.

Prestige homes comes across like they are your best friend but don't take them seriously we have had our loan approved since December our move in date has changed several times first it was to be FebThen April, then May get the picture it is now almost August and were paying for a home we still don't have or are able to live in because Prestige Homes has problem after problem to get it deliveredThey said they take care of everything however after the run around for months on end my husband started calling city planners and such to get the process going and on most calls Prestige had never got that certain ball rolling..I would recommend anyone thinking about using them think againThey are all talk no action and to date we are still not in our home and all Prestige does is try to passify us

The sale man lied about financing among others issues. Their products are poorly built and staged. He also was rude, pushy and had no idea of the products being shown. I believe this company prays on ppl that lack a certain degree of common sense or intelligence. Also their prices are not market value. I would not recommend anyone buy from this company.

I would first like to address the September 3, concernI apologize for the confusionI understand she was quoted a job time of 3-hours and it was finished in an hour and a halfThis is a very easy and common practice to explainWe had two techs working on one vehicle The tech times are based on one person with twice the manpower done twice as fast but that does not reduce your hourly rate or the quality because there is still the same amount of tech time usedThis was explained in detail back when this first took place and Ms [redacted] was satisfied with that answerThe job was performed correctlyAs for why they did not replace her rotors during this job it was unnecessary at the timeYates would never suggest unnecessary repairsMs [redacted] has made multiple appointments and canceled three leading up to this most recent appointmentWe are happy to have her business and would love to assist in any way possibleHer brakes have been checked and are fully functioning within the rangeUnfortunately there is no wrong doing and therefore I will not be participating in any monetary way[redacted] ***General MangerYates Buick GMC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

We have contacted the customer and he is providing us with a copy of the receipt for the tire and we will be reimbursing him for that repair.

I would first like to address the September 3, 2014 concern. I apologize for the confusion. I understand she was quoted a job time of 3-4 hours and it was finished in an hour and a half. This is a very easy and common practice to explain. We had two techs working on one vehicle....

The tech times are based on one person with twice the manpower done twice as fast but that does not reduce your hourly rate or the quality because there is still the same amount of tech time used. This was explained in detail back when this first took place and Ms. [redacted] was satisfied with that answer. The job was performed correctly. As for why they did not replace her rotors during this job it was unnecessary at the time. Yates would never suggest unnecessary repairs. Ms. [redacted] has made multiple appointments and canceled three leading up to this most recent appointment. We are happy to have her business and would love to assist in any way possible. Her brakes have been checked and are fully functioning within the normal range. Unfortunately there is no wrong doing and therefore I will not be participating in any monetary way.[redacted]General MangerYates Buick GMC

We have been out to the customers at least 3 or 4 times to resolve the nicks on the bottom of her cabinets. We initially stained the nicks to match. She was not happy. We then found upgraded trim that the cabinet manufacture recommended which we did take out to the customer prior to...

installing them and the customer was fine with the trim, but when we went out to install the trim, the customer refused it. The trim was very close in color but maybe a slight dye lot off. We then purchased custom trim and had them custom stained matched to the cabinets. Again very close in color, but the customer refused. We did install a whole new tub/shower tile encloser valued at $2000 with no charge for the customer for her inconvienance which she gladly accepted. We also installed tile in her downstairs bathroom floor which she decided to do later in the project but refused to pay after the completion,valued at $800. We now believe she wants the trim from the manufacture we sent out the first time, which we would be willing to go back out and install them. We have made several attempts to contact for resolution, the customer has not returned our calls.