The reason that I am rating this dealership so highly lies solely on the actions of one employee; Patrick. At one point, I was literally kicking myself for coming to this dealership, as I normally drive out of my way to [redacted] (a hour drive - one way!), but Patrick revealed to me that customer service had not been entirely lost here at Prestige Ford. This manager went out his way to remedy the issues I was having and I left this dealership knowing he did his very best to provide me with the up-most customer service. I have thanked him personally but would like any recognition this review allows to him to be exemplified.
Hello,
The reason that I am rating this dealership so highly lies solely on the actions of one employee; Patrick. At one point, I was literally kicking myself for coming to this dealership, as I normally drive out of my way to [redacted] (a hour drive - one way!), but Patrick revealed to me that customer service had not been entirely lost here at Prestige Ford. This manager went out his way to remedy the issues I was having and I left this dealership knowing he did his very best to provide me with the up-most customer service. I have thanked him personally but would like any recognition this review allows to him to be exemplified.
Thank you,
Kimberly