Presidio Flooring

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

I have always been in contact with this client and still am even though we are outside the warranty windowI feel we have done more than required to satisfy the client and feel that the accusations are completely unfairWe have serviced the client on a couple warranty issues and have never failed
to uphold our responsibilityThe customer's request in this case is due to a natural stone imperfection that is beyond our controlNon the less we have done our best to satisfy the client and havent exhausted all optionsI am confident in our efforts to take care of our client and stand behind our work, commitment, and customer service that has earned us numerous favorable reviews, satisfied customers and their referrals

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]