PREPPY TEES

Hello [redacted] , Thank you for reaching out to usI apologize for the confusion hereI checked and it does look like our team requested a store gift card be sent to you via email Please let me know if you have not received it or if we can help in any other way [redacted] ***Global Customer Care

Hello ***,I’m sorry you are not satisfied with our response. As I understand it, our [redacted] store reached out and has offered you a gift card. Have you spoken to them further since they replied to you and made this offer? If you can provide specifics on what has been unsatisfactory about the store’s response, I would be happy to reach out on your behalf to see if we can compromise on some to some sort of resolution that is satisfactory to you. Kind regards, [redacted]

Hi Joyce, I am sorry that you had this experienceI'll be happy to provide you a Whole Foods digital gift card in the requested amount of $for your inconvenience and will send that through a separate email messageI will also reach out to the Altamonte Springs store to determine why they might be experiencing out-of-stocks on the Allegro Whole Bean Decaf coffeeI'll follas soon as I hear back from the store and please let me know if you have any other questions in the interimThank you for sharing how we can improve.Sincerely, [redacted] , Whole Foods Market Customer Care

Hello,Whole Foods Market does not manufacture the product in questionImmediately after receiving your comments, we contacted the manufacturer, Gaia HerbsThe Turmeric Boost is filled by weight, not by volumeThe contents of the Turmeric Boost settles quite a bit during shipping, and typically the product volume is around half of the container after settlingThe fill level of the product you purchased sounds as though it is for Gaia's Turmeric BoostIf you have any additional concerns regarding this product, we recommend contact the manufacturer, Gaia Herbs, directly

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] According to the response the business is performing further investigation and should follow up with the Revdex.comWe are looking forward to their response after the investigation is completeRegards, [redacted]

Hello,We are sorry that [redacted] has not been able to reach anyone here at our global offices. We do not have a record of her calling the main customer service number, but we are not sure which number she was calling.The email address to our gift card team that can work on this issue is... [redacted] . If [redacted] would prefer to speak to someone by phone, our gift card team number is ###-###-####.

Complaint: [redacted] I am rejecting this response because: I have the receiptsplease reimburse meplease see attached If the purpose is only to make sure people who shop at whole foods have parking lotwhen the booting person saw me left, he can stop me and ask me to leavehowever, he did nothe saw me leaving and put the tickets onthat is not a good way to protect your customerunfortunately, when I came back in minutes, he did not see itThat is not good for businessI had lunch with a group of friends that daywe were all super surprised that whole foods did this to meI showed my shopping receipts to one of the managerbut he did not help at all and led me to the booting guyhonestly, I probably won't come to whole foods for shopping any morePlease refund me and I will be truly appreciate it Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because: I will only accept once I have received a refund Referring it to the store is not acceptable It is up to the company to follow through.Regards, [redacted]

The Closter store has reached out to this guest and let her know that We do not have cameras in the parking lotWe are not responsible for the parking lot since we are rental tenants and have passed her info on to the company that owns the lot so that they may be in contact with her about thisThanks, Global Customer Information Specialist | Whole Foods Market | Bowie Street | Austin, Texas This email contains proprietary and confidential material for the sole use of the intended recipient Any review, use, distribution or disclosure by others without the permission of the sender is strictly prohibited If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender by reply email and delete all copies of the message

Mr. [redacted] reached out directly to Whole Foods Market's Global Headquarters on March 23. We've given Mr. [redacted] a refund in the form of an electronic gift card and have followed up with the store location where the product was purchased so they can ensure the ingredients on this item are correct and... that the team members in prepared foods have the correct ingredient information for this product. Thank you, [redacted] Whole Foods Market Customer Care

Thank you so much for taking the time to bring this to our attentionI am sorry to hear of the customer service you have received in numerous areas of this storeI would be more than happy to have the store manager reach out to you so that this situation can be rectifiedRegardless of whether you wish to be contacted by the manager, I will be speaking with them to see if there is a possibility of retraining or looking into this matter further so that this does not happen to you air anyone else againPlease let me know if you would like for the store manager to reach out to you personallyMany thanks and again thank you for taking the time to alert us so that this can be fixed

A representative from our Global Headquarters will be reaching out directly to Mr [redacted] to gather more information about his experienceHe should expect to hear from someone this weekMany thanks, [redacted] Whole Foods Market Customer Care

Hello ***, Thanks for reaching out and I am sorry for your experience. We'd like to help with this. Can you please let me know which store you purchased this product at, the date of the purchase, and whether you spoke to someone in store leadership about the issue? Many... thanks, [redacted] Customer Care

I am very sorry to hear of your exprienceI will be following up with our Regional management team who is directly over [redacted] as well as follow up with the store management teamWe will not be able to discuss any kind of disciplinary action that is taken but can assure you that we are looking into thisMany thanks

Complaint: [redacted] I am rejecting this response because: First of all this response did not address the serious misconduct, Instead they blamed me Second this response demonstrates a very petty retaliation. No one told me until this email response not to shop there again. The punishment, how will I survive? This is revolting and The BBB must make this a complaint against Whole Foods for a disgusting level of and lack of customer service IO was never told to not shop a tthe store again Regards, [redacted] **

From: [redacted] [mailto: [redacted] ] Sent: Friday, March 24, 12:PMTo: info < [redacted] >Cc: info < [redacted] >Subject: RE: Revdex.com - You have a New Message from Revdex.com Regarding Complaint # [redacted] I followwith the CEO of Whole Foods via e-mail Someone finally got back to me and resolved the issue Thank you so much for your help!

Complaint: 1 [redacted] I am rejecting this response because: THE ADDRESS IS [redacted] The date of the receipt is approximately 4-5 weeks ago, on a Saturday. I dont have specific date available right now but I can get it later if you "really" need it. Regards, [redacted]

Hi Ms [redacted] , I am so sorry that you had this disappointing experience in our storeI'd be happy to provide you with a refund, but the receipt attachment did not come through on the Revdex.com systemCould you send a copy of the receipt to my email address, [redacted] and we'll start processing that request?Thank you, [redacted] AssocDirector, Customer Care [redacted]

Regarding Complaint # [redacted] Hello Revdex.com , Thanks for reaching out to Whole Foods MarketYour comment has been received and if a response is required a member of our global team will be reaching out to you as soon as possible Thank you, Whole Foods Market Customer Information Team Customer Information | Whole Foods Market Global Headquarters | [redacted] | Customer Service: [redacted]

We've reached out to Newport News regarding this customer's incidentTheir Store Team Leader (manager) spoke to Ms [redacted] directly regarding the incident and offered her a $gift card for the inconvenience which she accepted