Premiere Green Coffee

Hello, We have refunded the customer in full as requestedLet us know if we can be of assistance with anything elseThank you

We refunded $5.97, we would need more clarification on if there are any other charges as I don't see any left to be refundedThank you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] The company refunded the first shipment of supplementsThen I received a second shipment and they did not refund the second amount billed

Hi, Unfortunately at this time we are unable to help, as this complaintant did not provide us any of the ordering customers information and we cannot locate the accountIf you could please provide us with that we would be glad to assist. Thank you,

The account
is under the name Rebekah LoftisThe address on file is *** *** *** ***in *** **, *** and the email it is under is ***@***.***The card that you guys have on file is deactivated because we assumed there was fraudulent charges on her card based off the charges you guys placed without our permissionSo in order to process a refund, we will need to find a new solutionWe will stay in contact through the Revdex.com until this is resolved

Hello, We have refunded the customer in full as requested. Let us know if we can be of assistance with anything else. Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  I will...

wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

We refunded $5.97, we would need more clarification on if there are any other charges as I don't see any left to be refunded. Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed...

action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
The company refunded the first shipment of supplements. Then I received a second shipment and they did not refund the second amount billed.

Hello, The customer has been refunded in full. We apologize for any inconvenience, thank you

Hello, We apologize for any miscommunication on our end. We checked with our fulfillment provider and verified an issue with the orders placed without shipment occurring. We have refunded the amount in full as requested. Please allow up to 5 business day for the funds to be returned...

the customer account. Thank you