Premiere Garcinia

We have refunded the customer as requested, and apologize for the miscommunication Thank you

Hello, We would be happy to issue a refund, however we cannot cut a check. The refund will be sent back to the original card used to purchase the product. The customer should be able to contact their card company to arrange for receipt of the funds to be applied on the new card issued. Let us...

know if you have any questions Thank you

Hello there, We have refunded the 2 charges as requested, however any overdraft fees would have to be taken up with the customers banking establishment. Please let us know if there is anything else we can of assistance with

Better...

Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  If the refund the full amount charged for each item, that's 58.50 twice, or 117.00 total.  Here are the two order numbers so they can remember my information.[redacted]I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

We apologize for the misunderstanding and made our terms and conditions more visible for future customers. We have refunded the account $92.99. Please allow 3-5 business days for the funds to hit your account. Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. ...

For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
The company refund the first portion billed. Then they billed me for a second bottle which I offered to return for a refund. I did not get a credit for the second shipment.

Invocies

Hi, Thank you for reaching out to us with the situation . In looking through the account notes I can see that the customer was negotiating for a half off discount and cancellation. I can also see that the agent mishandled and only refunded 25%. I have just applied the other 25% of the expected...

refund at this time. Please allow a few days for this to reflect in their account. The customer mentioned a second shipment as well. The charge was for the completion of trial that Ms. Voigt never called to cancel, not for an additional product. Again, at this time there would be no further charges and the refund has been applied.  I hope this helps to resolve the problem.  Thank you,

We have refunded the customer in full minus shipping. Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will...

wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Hello, The customer has been refunded in full. The terms and conditions were clearly stated on our website and the checkout page, however we have refunded the customer the requested amount. Please let us know if there's anything else needed Thank you