Premier Women's Health

My doctor's office did not send me a post card telling me it was time for my annual. When I realized it was time I called, but I was a week late going because they did not send a reminder. At the appointment on 11/1/19, I requested that they file prescriptions for all of my medications that I had been taking for a year. I assumed that it was done and done correctly. When I received my prescriptions in the mail on 11/7/19, one of the prescriptions was wrong. I am going through menopause and I am on hormones once daily. They ordered birth control instead of hormones. I called the doctor's office and was on hold for 8 minutes. I called back and was told that they would order the correct medication. I called my mail-order prescription company and they told me what they had just ordered and it was AGAIN birth control. The prescription company sent them a fax with the correct drug on it for the doctor to sign and date and fax back. I called the doctor's office back after 3 hours and asked if I could come by and get samples of my medication tomorrow since I would be out Sunday and since they had ordered the wrong medication. She said they did not have samples of that and that they were faxing that prescription back to Express Scripts. I explained that I still would not get it before Sunday. She said she could call it in to a local pharmacy, but I told her that I would then have to pay for that. She said she was sorry and that birth control is hormones and we said goodbye and hung up. So they make me late for my annual which causes my prescription to be ordered late, then orders the wrong prescription, then don't care I will be out of my prescription due to their ERROR, want help me, just says sorry, and tells me that birth control is hormones when everyone knows that is true for only 21 days and that the other 7 days it is sugar/iron pills. So they have prescribed medication to me because I need it, but I don't need it if they mess up and they want pay for me to get it from the local pharmacy.