Premier Paving

, I am contacting you in regards to the above noted claim number We resolved the issue with *** *** last year and I wanted
repeat scroll 0% 0%;">to make sure you were aware of that I also wanted to clarify that I never gave *** *** a five year warranty on the work Industry standard is one year, and re-sealcoating is recommended every 3-years We did not even have a contract with her We were working at the neighbors house and she approached me about sealing her driveway and I gave her a verbal price and agreement It was a very odd circumstance because the neighbors driveway was completely fine and *** *** had come off in areas The material supplier said they had no issues with the batch of material and that it was most likely an environmental issue Even though it was nothing that we as installers did incorrectly we went back and resealed the driveway at our expense to resolve the issue Please contact me with any questions Thanks, Steve

Review: I paid in full to have my driveway sealed after seeing them do a neighbor's driveway. The owner of the company gave me a warranty of 5 years, but after the first winter most of the sealant was gone. I contacted the owner with my issue and he promised to reseal the driveway sometime last summer. When he failed to do so, I spoke with him a couple times over the next few months and he once again promised to reseal it this spring. He has failed to do so and is now not returning my phone messages. I am frustrated and just want my $ back or the driveway resealed. Thank you for any assistance you can give me in this matter, [redacted]Desired Settlement: Reseal driveway or refund $500.