Premier Hyundai Of Oakland

Initial Business Response /* (1000, 11, 2015/12/10) */
Good afternoon ***, we have resolved the *** caseShe came in on the 7th and returned the used vehicle and purchased a new vehicle with the same terms and conditionsI spoke with her personally and she is very happy with the outcome and
our customer serviceIf you have any questions my contact info is belowHappy Holiday to you, your staff, and family
Very Respectfully,
*** ***
General Manager

Initial Business Response /* (1000, 5, 2015/09/25) */
Good morning ElsieI have attached the wear and tear report from Hyundai for Ms.***The charges are what they consider to be beyond what a person would have as wear and tearHopefully this resolves the issue with the dealershipWe
never charge a customer for damagesThis is done by the manufacturer only after a complete and thorough inspectionMy contact info is listed below if you have any other questions
Very Respectfully,
*** ***
General Manager

Initial Business Response /* (1000, 9, 2016/01/12) */
Please have Mr. [redacted] bring the mail piece into the store. Mr. [redacted] will show him the section that describes prize terms and conditions. We are sincerely sorry for the inconvenience that this may cause and will give Mr. [redacted] a...

complimentary tank of gas for his troubles.


Very Respectfully,
[redacted]
General Manager