Premier Home Decor Reviews (%countItem)
Premier Home Decor Rating
Address: 10291 Trademark St Ste B, Rancho Cucamonga, California, United States, 91730-5847
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I ordered item from Wal-Mart.com, attempted to return at Wal-Mart but was issued a return label to second party company to have refund issued. I checked the tracking and saw that the item was received back to company on May 12th but I still have not been issued a refund. I contacted Wal-Mart Customer Support and they sent an email to the company and gave me their telephone number. I have made several attempts to call but have gotten no answer.
Hi ***This is *** from Premier Home Decor Inc, I am sorry to hear the trouble and all the inconvenience. Deeply understand the frustration and all the troubles.Due to this pandemic our office is not open for any incoming phone calls, the best way to reach us is through the email address: [email protected] have looked up your return order information, all the return item has been received and the it is going to AUTOMATICALLY refund to your credit card or whatever payment method you used to purchase this order on Walmart.comit may take up to 3-5 business days to receive the credits since it would systematically direct through Walmart payment team. Once again, apologize for the inconvenience. if you have further question, could directly contact with me, ***[email protected] for your understandingRegards
Dear Ms *** Thanks for talking with you, once again, I double checked from my end, the credit has been fully issued back to the original payment method, since you still have no confirmation about the refund, we would like to raise the matter to Walmart payment team as well, I will pay a close eye on this ticket for making sure the problem solved. attached a screenshot for your referenceRegards
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.