Premier Autos of Alton

Initial Business Response / [redacted] (1000, 10, 2016/01/27) */ She came in and bought a Chrysler from usAfter days the motor started knockingI asked her to come in and pick out a different one, and she chose an Oldsmobile AleroShe said this is the one she wantedI made it clear to her that once I did the paperwork on this car, she owns it, and she understoodShe called three days later complaining about this one, wanting to trade this one out nowShe can't just keep trading out carsI did everything I couldI paid a $tow bill for her when she ran out of gas, gave her a loaner, etcI don't know what else I can do to make her happyShe bought a $1,car and I gave her a replacement car that was priced at $2,because the first was having issues

Initial Business Response / [redacted] (1000, 8, 2015/10/12) */ The check is going out today

Initial Business Response /* (1000, 10, 2016/01/27) */
She came in and bought a Chrysler from us. After 3 days the motor started knocking. I asked her to come in and pick out a different one, and she chose an Oldsmobile Alero. She said this is the one she wanted. I made it clear to her that...

once I did the paperwork on this car, she owns it, and she understood. She called three days later complaining about this one, wanting to trade this one out now. She can't just keep trading out cars. I did everything I could. I paid a $200 tow bill for her when she ran out of gas, gave her a loaner, etc. I don't know what else I can do to make her happy. She bought a $1,800 car and I gave her a replacement car that was priced at $2,800 because the first was having issues.

Initial Business Response /* (1000, 8, 2015/10/12) */
The check is going out today.