Initial Business Response /* (1000, 5, 2016/08/15) */
We did not receive the release until after business hours on that FridayMr *** chose to drive to our location without a scheduled appt and prior to us receiving the releaseOur redemption hours end at 2pm on Fridays irregardless of
holiday and we received release at approximately 4pmComplaint unfoundedDue to the nature of our business we only accept cashIf they can't pay for their car their check is probably not good nor will we take that riskI have attached a picture of when we received the release which had no bearing on our internet provider being down
Initial Consumer Rebuttal /* (3000, 8, 2016/08/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
There were just attachments of a document
There was nothing that addressed the issue
Final Consumer Response /* (3000, 14, 2016/08/18) */
Although the Revdex.com chose to close this case there was no resolveThe business in question attach a photo of some kind of paperwork created by them which shows that it was uploaded on the 7/1/@ 3:However they closed at 2:00, so I am pretty sure that they fabricated that document to read whatever information that they chose to put in itThe company that sent the release has contradicting documentation which will shows there information is falseAdded note: Our car was repossessed because of an error at the financial institutionWe immediately took care of the problem the following day as soon as they openedSo to assume someone can not make there care payment is not always the caseCredit and debit cards are taken everywhere with a honest business and receipts are given
Initial Business Response /* (1000, 5, 2016/08/15) */
We did not receive the release until after business hours on that FridayMr *** chose to drive to our location without a scheduled appt and prior to us receiving the releaseOur redemption hours end at 2pm on Fridays irregardless of
holiday and we received release at approximately 4pmComplaint unfoundedDue to the nature of our business we only accept cashIf they can't pay for their car their check is probably not good nor will we take that riskI have attached a picture of when we received the release which had no bearing on our internet provider being down
Initial Consumer Rebuttal /* (3000, 8, 2016/08/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
There were just attachments of a document
There was nothing that addressed the issue
Final Consumer Response /* (3000, 14, 2016/08/18) */
Although the Revdex.com chose to close this case there was no resolveThe business in question attach a photo of some kind of paperwork created by them which shows that it was uploaded on the 7/1/@ 3:However they closed at 2:00, so I am pretty sure that they fabricated that document to read whatever information that they chose to put in itThe company that sent the release has contradicting documentation which will shows there information is falseAdded note: Our car was repossessed because of an error at the financial institutionWe immediately took care of the problem the following day as soon as they openedSo to assume someone can not make there care payment is not always the caseCredit and debit cards are taken everywhere with a honest business and receipts are given