My brother purchased a birthday cake for my nephew's 13th birthday. He asked me to pick up the cake because he had to work. When I walked in ,I was not greeted and the only thing nice about the establishment were the pastries on display. I encountered not 1 but 2 employees with bad attitudes. I immediately noticed that a customer who entered the shop a few minutes after me was greeted but this customer was not African american like myself. The cashier did NOT have on a name tag like the others,had terrible customer service skills. Her demeanor made me very uncomfortable but I smiled my way through this horrific visit. Fast forward to the party...The cake was very dry,except for the parts with the strawberries which were soggy. The frosting had a bitter after taste and my poor nephew took one bite and said the cake was terrible. Everyone else in attendance agreed.
My brother purchased a birthday cake for my nephew's 13th birthday. He asked me to pick up the cake because he had to work. When I walked in ,I was not greeted and the only thing nice about the establishment were the pastries on display. I encountered not 1 but 2 employees with bad attitudes. I immediately noticed that a customer who entered the shop a few minutes after me was greeted but this customer was not African american like myself. The cashier did NOT have on a name tag like the others,had terrible customer service skills. Her demeanor made me very uncomfortable but I smiled my way through this horrific visit. Fast forward to the party...The cake was very dry,except for the parts with the strawberries which were soggy. The frosting had a bitter after taste and my poor nephew took one bite and said the cake was terrible. Everyone else in attendance agreed.