Precision Marketing LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]I have read through the contrived response, [redacted], along with the pre-dated receipt of January and the voided receipt for $400 I referenced previously.  From the sound of their response, AA does not wish to hear from you again on this complaint.  They also prefer that I not contact them regarding the property they continue to retain.  Very well.  I have promised they will hear only from attorneys of government agencies working in my behalf.As you can see, American Auto LLC (i.e. [redacted] Jr and [redacted]?) have no qualms doing business off-the-books, illegally retaining property under the guise of a "mechanic's lien" in an attempt to extort $75 ("cash only"), ignoring the Revdex.com, DOT, and the DATCP, etc....  They have suddenly created a receipt for the $1,400 it looks like, although the whole narrative is hard to understand.  They would not provide the receipt for the last two months and respond to my complaint expediently.  They now wish to convince the Revdex.com that they "voided" the $400 receipt and charged me $1,400 for a repair.  Not for a vehicle purchase, a repair.I sold the car to [redacted] Jr and [redacted] Oct 29, 2014 and provided them with the title (a tow driver).  I was contacted by AA Dec 22, 2014 and asked if I was interested in buying the Honda Accord that I had sold to them.  AA had decided not to junk the car but to repair it.   AA and I exchanged numerous text messages.  We negotiated over several weeks and I balked at a $2,500 purchase price.  Eventually, a price of $1,800 was established on Jan 3, 2015.  AA was to meet me at Panera Fitchburg Jan 5 at 7:35 AM but did not show.  I received no response at all until later in the day on the 5th.  This was in spite of two courtesy reminder texts sent over the previous weekend and at 7:36 AM on the 5th.AA contacted me the afternoon of the 5th and asked me to pick up the car at their tow lot vs meeting me in Fitchburg.  I agreed and brought the cash.  They did not provide  a receipt on the day I bought the car.  They told me one would be provided when I came back, sometime over the next "couple weeks" for the repair I'd negotiated with [redacted].  Namely, a remove/replace repair of the water pump and t-belt for $400. (cash only at that price I was told).I do not wish to have my receipts and documentation put into the complaint, [redacted].  This includes written documentation of the correspondence between AA and I, along with the receipts for the sale Oct 29, 2014, phone conversations, etc....  I will provide them to you directly.  I think one of the more profound texts stated, "Your an it" along with "You got nothing coming" (my car) and "Born loser".  Interesting.I am currently working with the DOT and an attorney to solve these problems.Thank you for your assistance.
Regards,
[redacted]

Business states that they only expected consumer to pay the $75 for the tow. He still has not paid for this.

This complaint was resolved the customer was given his car for free.Sincerely,[redacted]American Automotive[redacted]

Tow driver showed up with his plumbers pants on and stated that an extra $50 cash would be charged because of the car being in the town of Madison vs the city? Kevin later "forgot" about the cash payment and I was charged ankther $50 that I paid with a credit card. Thieves

I needed to have my tire repaired and was not happy to hear at another shop there is a 3 hour wait. So I lucked out and stopped at American Auto. George and his staff were attentive and courteous. I am going to return for my next service.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.] [redacted]  the owner was aware the car needed a new transmission during the 6 month warranty and agreed to fix it at a later date which was when the car was dropped off at the shop April 1st 2015. I have documentation that the late payments were ok'd by the co owner [redacted]. The car was to be paid off in full as of May 1st 2015. By then the vehicle had been at the shop for a month. I stated to the owner that I would pick up the vehicle and pay it off in full when the transmission was done. He then stated he was no longer willing to fix the transmission and it would be left in the trunk. This is also when I became aware that the car was stored outside with the window down for weeks. It was your mechanics negligence that the motor was taken out with the window rolled down. This causes damage to the interior of the vehicle as well as exterior to the paint because of duct tape left on in the hear. The vehicle is still in the businesses possession and hasn't been fixed. I will either not be paying the remainder of the balance and call it a loss or I want the transmission fixed, my vehicle back so I can get an estimate on the damage that was done while at your shop. The business can pay for the damages to the vehicle while in their possession and I will agree to pay the remainder of the balance still owed once the transmission work is done and the estimated damage is paid for by the business.
Regards,
[redacted]