Precision Door Service of Columbus

I am rejecting this because nowhere on your call does she explain the service fee is to be charged for just driving outShe siad cable costs and service fee that was allNowhere does she explain that if our technicians come out that there will be a charge if you do not want work doneEvery other company I called states they do eatimates for free and when I told them about this issue they knew exactly what company without me even saying I had the entire job completed for dollars from another company in same areaTo say your total is dollars more cannot be accurateAlso I did hesitate on the call and that's when she told me I can cancelHad she stated there would be a charge if we come out and I do not agree to price or work to be doneI would never have had them come out Nowhere in your recorded call does she explained thisIt would make perfect sense to explain all charges that one would expect instead of just stating service feeI had no idea that there was more issues but to just charge dollars to drive to a house and quote a high price and leave is awfulNot to mention when I called the customer service was rude and had no sympathy for the issueYou must explain all charges on would haveYou cannot use words like service fee and expect someone to take that as a trip charge which is how we tell our customers at my place of workWe also tell them if they do not have work done they do not get there money back Nowhere was I told this