Business states that they clearly have a sign posted stating that there is a no refund policy. Consumer initially had a legitimate issue with the battery and product was exchanged accordingly. A week after consumer comes in a little excited stating his vape pen was overheating. Business inspected...
the pen and found no issues with its performance. Consumer then started acting and behaving irrationally. Business was at the point of contacting the authorities. Business initially provided an exchange as a courtesy to the customer, unfortunately his second request was and will remain denied.
Business states that they clearly have a sign posted stating that there is a no refund policy. Consumer initially had a legitimate issue with the battery and product was exchanged accordingly. A week after consumer comes in a little excited stating his vape pen was overheating. Business inspected...
the pen and found no issues with its performance. Consumer then started acting and behaving irrationally. Business was at the point of contacting the authorities. Business initially provided an exchange as a courtesy to the customer, unfortunately his second request was and will remain denied.