Pr Store

We delivered the repaired go kart to Mr.*** on 2/We contacted him on several occasions since to be sure he was no longer having trouble with the unitWe did our best to repair the unit in a timely manner given we had to wait for parts from the manufacturerAny failure by the person or
persons he spoke with at *** *** about the repair and or refund were beyond my controlAs of 2/the customer stated to us that he was satisfied with the condition of the unitI feel that his original complaint was with *** *** rather than Sumrall Sales And ServiceWe stayed in communication with Mr*** and did the best we could to resovle his problem based on the support from the manufacturerWe do not plan to sell this particular line of product in the future.Sincerely,*** ***Sales ManagerSumrall Sales and Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]