Powernet Inc

Initial Business Response /* (1000, 8, 2016/05/17) */
We had received an email from the customer regarding the balls losing air. We advised Mr. [redacted] that the weighted balls will lose or gain air as the changes in air pressures due to temperature changes. [redacted] had spoke to him and explained to...

him how to insert a ball needle and inflate them to the desired pressure. He insisted for new replacements. His pictures and description of the issue wasn't determined as a product defect and therefore the request to replace the items were denied.
Also his description that the balls all deflated to golf ball sizes were simply inaccurate based on the picture Mr. [redacted] provided.