Powerhouse Live

I attended a concert on July 24th, 2017, for which I bought tickets from the Powerhouse websiteWhen I received the tickets in the mail, the tickets claimed I had bought the section P($100), when I had actually bought a section Pticket ($165)I have my receipt from Powerhouse which shows that I paid for a section Pticket and a photo of the ticket I receivedI also have a previous email conversation I had with Powerhouse in regards to this issueIn it you will see that I was reassured that my ticket was a section Pticket although it said section PI thought this meant that the ticket wouldn't be an issue, and left it aloneWhen I arrived at the venue the day of the concert, I received a section Pwristband, was told that section Pand Pwere separated by a barrier, and I would not be allowed to use my ticket as a section PticketThis meant that during the concert I was further away than I was originally promisedSeveral other individuals had the same issue I did, a

Because of the abrupt venue change, I am expecting financial loss and service quality lossHowever,
Powerhouse does not provide any partial refund
I bought a VIP PIT ticket for Wanna One Dallas performance on April 18th, The order number was
XXXXXXXX-XXXX-XXXXXXXXX from Powerhouse liveI paid $for the ticket using my VISA credit card
On June 5th, 2018, however, Powerhouse abruptly changed the venue three weeks before the
performances (on June 26th, 2018)
First, they did not compensate a consumer's financial loss from the venue changeFor example, I booked
a hotel just next to the previous venue, and the hotel is non-refundableBecause of the venue change, I
have to use transportation after the performanceAccording to Uber, it approximately costs $for one-
way from the new venue and my hotelAs a result, I am expecting to cost $additionally because of
the unexpected venue changeThey did not suggest any compensation for the venue change althou