Powerhouse Carpet Cleaning & Flooring

WE had responded to an after hours call to this property in question . Our oncall technician was told to leave drying equipment . With our training and  certifications Our technician left the amount of equipment to protect the ownerships structure and make a safe environment for resident ....

Manager asked us to remove equipment on Wednesday and when we got to complex equipment was turned off and left on porch.We then performed an thermal imaging moisture reading and found apartment/sheetrock still to be at higher levels then are acceptable, so we reinstalled equipment for two additional days which would now make it for 5 days of which we only billed customer for 4 days.In conclusion these events are never fun for management or resisdents and I understand their frusterations.In saying that I believe we acted in a very timely and professional manner in getting resident and ownerships interest taken care of.