Power Nutra LLC

Revdex.com:
I have reviewed the response made by the business, and find that this resolution is satisfactory to me.
Regards,
[redacted]

Our website clearly displays the telephone and email contact for customers to contact us in many different areas. I am sorry that this consumer was not able to locate it, but it is listed on every single page of our website multiple times. This customer disputed his charge with the credit card...

company and was granted a full refund so we consider this matter closed.

Our terms and conditions are clearly labeled on our checkout page and the customer must agree to those terms before they are allowed to purchase our products. The terms also clearly state that if you don't cancel your trial you will be charged for that initial trial. That is the reason that the...

customer was not shipped more product the first month. Because this consumer feels the way he does, and that we want people to be totally satisfied with our products, I have decided to fully refund him as he requested.