Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI did get my platesI am satisfied that after months of waiting the issue is fixed For future purposes I would want the business to work on customer service skills and communicationHaving to call numerous times and no one would give me status was frustrating The sad part was no one would return my callsThank you and I hope they improve the quality and integrity of the business.
Regards,
*** ***
We had two pending items with our customer. The first was due to a recent change in the State of [redacted]’ vehicle inspection process. The State of [redacted] no longer requires an inspection sticker on the windshield of the vehicle. The second item required our customer to sign the title...
for the pre-owned vehicle purchased. The customer came in yesterday, 04/07/2015. We did the inspection and had him sign the necessary document. We delivered the completed paperwork to our business office the following morning. The office prepared the registration paperwork and sent the salesperson to the [redacted] County Tax Office for plates. The sales person received the plates, drove to our customers place of business and installed them on the customers vehicle. Customer was satisfied with the resolution. Thank you, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI did get my platesI am satisfied that after months of waiting the issue is fixed For future purposes I would want the business to work on customer service skills and communicationHaving to call numerous times and no one would give me status was frustrating The sad part was no one would return my callsThank you and I hope they improve the quality and integrity of the business.
Regards,
*** ***
We had two pending items with our customer. The first was due to a recent change in the State of [redacted]’ vehicle inspection process. The State of [redacted] no longer requires an inspection sticker on the windshield of the vehicle. The second item required our customer to sign the title...
for the pre-owned vehicle purchased. The customer came in yesterday, 04/07/2015. We did the inspection and had him sign the necessary document. We delivered the completed paperwork to our business office the following morning. The office prepared the registration paperwork and sent the salesperson to the [redacted] County Tax Office for plates. The sales person received the plates, drove to our customers place of business and installed them on the customers vehicle. Customer was satisfied with the resolution. Thank you, [redacted]