Powderhound Transportation

It seems she is referring to a coupon not on our siteThe disclaimer was not shown thereIt shows on our site as http://support.ridethepowder.com/article/58-airport-shuttle-price-matchAfter reviewing the coupon page we can see what she is talking about We are not in control of that site however we have contacted that web partner to change the wording to match that of our site which is in lines with her requestThe web partner should hopefully have the wording changed within a week

We have a disclaimer on our site saying we try our hardest to match and/or beat competitors pricingIt is not always a guaranteeThis is discussed in our support centerWe try our hardest to match and/or beat legitimate competitors pricingWe apologize if this is not clearly
outlinedWe will try to make it more clearly outlined for future clients

Complaint: [redacted]
I am rejecting this response because:their advertisement clearly states they guarantee to match competitor pricing. Why use the phrase guarantee if you will not guarantee that match.
Regards,
Nadine Kwiatkowski

It seems she is referring to a coupon not on our site. The disclaimer was not shown there. It shows on our site as http://support.ridethepowder.com/article/58-airport-shuttle-price-matchAfter reviewing the coupon page we can see what she is talking about.  We are not in control of that site however we have contacted that web partner to change the wording to match that of our site which is in lines with her request. The web partner should hopefully have the wording changed within a week.